Returns & Exchanges | Mia Bella The Label
This Policy is for On-Line Orders Only As In Store All Sales Are Final
For All Shipments Out of The United States You Will be Charged by The Carrier For all Import and Duties That Apply.
In the case an International Shipment is Refused the Customer will be held responsible for fees to have the package returned to Mia Bella The Label.
If your order is eligible for return you are allowed either 1 Return or Exchange per order.
Not returnable no exceptions:
- Sale and/or Clearance Items
- Bridal Gowns ( Andrea & Leo make some bridal check their category )
- Dresses (If a designer doesn't offer a dress in a specific color and makes if for you; this is considered a special order)
- Portia & Scarlett Designer
- Nicole Bakti Designer
- Jessica Angel Designer
- Jovani Designer
- Jadore Designer
- Terani Couture Designer
- Refunds If Eligible Available For:
- Refund with a 10% restocking fee ( All return criteria must be met)
- Store credit will not be subject to the 10% restocking fee but cannot be converted to a refund at any later date and will remain on your account until you are prepared to use.
- Either option will not be eligible for refunds on shipping fees.
- ITEMS RESTRICTED FROM RETURNS/EXCHANGES ARE: Bridal, Sale Items and Special Orders (any dress that is specifically cut for you),
- Returns/exchanges must be requested within 2 days of receiving your order.
- Your return must be received by Mia Bella The Label within 5 working days which excludes Saturday and Sunday, of your request otherwise your RMA will be considered void.
- The shipping cost of exchanges will be paid by the customer, only the first cost of the shipment of order, if domestic and is over $300 shall be free.
- Returns/exchanges are accepted ONLY with a Return Authorization Number written on the outside of the package (RMA#) otherwise the package will be denied and shipped back at the customer’s expense.
- The customer is responsible for all shipping fees and shipping the return/exchange item back to Mia Bella The Label.
- Dresses must be in their original condition with tags attached and no signs of wear, damage, alterations, stains or odors (i.e. perfume, cigarette smoke) otherwise they will not be credited for a refund and will be shipped back at the customer’s expense.
- Shipping fees or duties from the original order will not be refunded.
- If you refuse a shipment for any reason you will be responsible for the cost of shipping plus a 15% restocking fee.
To Make a Return/Exchange Request:
- RETURNS AND EXCHANGES ARE ONLY ALLOWED ONCE PER ORDER
- FOR RETURN CONTACT WITHIN 2 DAYS OF RECEIVING YOUR MERCHANDISE, FAILURE TO DO SO WILL RESULT IN DENIAL OF YOUR RETURN
- TO REQUEST FOR A RETURN PLEASE USE THE RETURNS CENTER https://mbtl1728.returnscenter.com
- ONCE YOU RECEIVE YOUR RMA NUMBER YOU HAVE 5 DAYS TO RETURN YOUR MERCHANDISE TO MIA BELLA THE LABEL. SHOULD YOU FAIL TO RETURN WITHIN THOSE 5 DAY EXCLUDING SATURDAY AND SUNDAY YOUR RETURN WILL BE VOID AND REFUSED, NO EXCEPTIONS;
- INCLUDE YOUR ORIGINAL ORDER NUMBER AND YOUR RMA NUMBER OUTSIDE THE RETURN BOX, THIS IDENTIFIES IF WE CAN ACCEPT YOUR BOX THEREFORE IT IS IMPERATIVE YOU PLACE THESE NUMBERS ON THE OUTSIDE OF THE BOX
- REMEMBER ALL TAGS AND MERCHANDISE MUST BE IN THE NEW CONDITION AS PICTURES ARE TAKEN OF MERCHANDISE PRIOR TO SHIPPING
Mia Bella The Label
1728 West Bullard Ave.
Fresno, CA 93711
559-289-3901 or 559-435-1246
ALL SALES ARE FINAL IN-STORE