RETURNS & EXCHANGES

This policy applies only to online orders.
All in-store purchases are final.

⚠️ PLEASE NOTE: Once an order is placed, it cannot be canceled or reversed, as processing begins immediately.

Non-Returnable / Non-Exchangeable Items

• Designers (Not Returnable): Alyce Paris, Andrea & Leo, Ava Presley, Dress The Population, Jessica Angel, Jovani, La Femme, Mac Duggal, Nicole Bakti, Sherri Hill, Terani Couture; once ordered, these gowns cannot be canceled or returned
• Sale Items: Sold as-is
• Bridal Items/Gowns: Includes Andrea & Leo, Cinderella Divine/Ladivine, and any gown with style numbers ending in 'W'. Once ordered, these gowns cannot be canceled or returned
• Dresses Size 16 and Above: Regardless of designer
• Quinceañera Dresses: Only available online
• International Orders
• Dresses Under $100

How to Request a Return

• Email your request to: orders@miabellathelabel.com
• You must request a return/exchange within 2 days of receiving your order
• Requests can be sent 24/7

Return Conditions (If Eligible)

• Eligibility: Only one return or exchange per order
• Condition: Items must be in original condition, with original tags attached, and free from wear, damage, stains, or odors
• Authorization: Returns require a Return Authorization Number (RMA#) written on the outside of the package. Packages without an RMA# will be denied and returned at your expense
• Timing: Return must be received within 5 working days (excluding weekends) from the return request date. Late returns = 50% restocking fee. International orders must be postmarked/shipping started within this time frame or considered delinquent

Refunds & Exchanges

• Restocking Fee: All returns subject to 20% restocking fee. Store credit does not incur this fee (cannot later be converted to refund)
• Late Returns: Subject to 50% restocking fee
• Shipping Fees: Non-refundable. Customer pays return/exchange shipping
• Refused Shipments: If refused or not picked up → 50% restocking fee. International shipments: no refunds
• Customs & Duties: Buyers must clear customs and pay duties/taxes directly to courier. Not included in pricing. Research import taxes before ordering. Provide special handling instructions if needed
• Tax Information: We cannot advise on country-specific taxes/duties. Responsibility lies with the customer

TERMS & CONDITIONS

Copyright

The entire content of this site (text, graphics, code) is copyrighted as a collective work under U.S. and international law. Property of Mia Bella The Label. Copyright © 2017, Mia Bella The Label. ALL RIGHTS RESERVED. Permission is granted to electronically copy/print portions of this site for the sole purpose of ordering or purchasing Mia Bella The Label products. Any other use (reproduction, distribution, display, transmission) is strictly prohibited unless authorized. You may not alter or delete proprietary notices.

Trademarks

All trademarks, service marks, and trade names of Mia Bella The Label are trademarks or registered trademarks of the company.

Warranty Disclaimer

This site and its products are provided “as is” without warranties of any kind (express or implied). No guarantee that the site will be error-free, uninterrupted, or virus-free. Some states do not allow exclusions; these may not apply.

Limitation of Liability

Mia Bella The Label is not liable for special or consequential damages arising from site/product use.

Typographical Errors

If a product is listed incorrectly, Mia Bella The Label reserves the right to refuse/cancel orders (even if confirmed/charged). If charged, a refund for the incorrect price will be issued.

Term & Termination

These terms apply upon accessing the site or ordering. Mia Bella The Label may terminate at any time without notice. Provisions (copyright, trademark, disclaimer, liability, indemnification, etc.) survive termination.

Notice

Mia Bella The Label may notify you via email, site notice, or other reliable methods.

Miscellaneous

Governed by California law. Venue in Los Angeles County, CA. Claims must be filed within 1 year. Non-enforcement does not equal waiver. Rights/duties may be assigned without notice.

Use of Site

Harassment, impersonation, obscene/abusive content, illegal uploads, or commercial solicitations are strictly prohibited.

Participation Disclaimer

Mia Bella The Label does not review all user content. Acts only as a passive conduit. Reserves the right to remove abusive, defamatory, fraudulent, infringing, or offensive material.

Indemnification

You agree to indemnify and hold harmless Mia Bella The Label and affiliates from losses, damages, and attorney fees due to violations or misuse.

Third-Party Links

Linked sites are operated independently. Mia Bella The Label has no control/responsibility. Access at your own risk. Feedback on broken/unsafe links is welcome.